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CONTACTING Cyclo-CORE: Main Office (Open 8am-5pm EST Monday-Thursday, Graeme Street, CEO Phone: 860-767-7558 email: graeme@cyclo-core.com Website: Cyclo-CORE.com NOTE: We receive hundreds of emails everyday and CAN NOT get back to everyone. If you need assistance with workouts or plans please go to our Cyclo-FORUM for guidance from other users. Order Returns/Shipping Questions: Questions regarding your shipping: customerservice@cyclo-core.com We will respond to your inquiry within 24 hours (weekends excluded) All US orders ship UPS ground and you will be sent a tracking confirmation via email. All international orders ship USPS Global Priority. No tracking is available on international orders. Any returned orders that meet our return policy requirements can be sent back to: Webgistix Corp. 243 Root St. Olean, NY 14760 Once received a refund of purchase price minus shipping and handling will be credited back within 30 days. Please include your credit card number with your return and contact info. ORDERING THROUGH THE MAIL: We do accept orders through the mail. You may pay ONLY by certified cashiers check or money order. Mail to the main office above and we will notify you of receiving payment and send you a confirmation for shipping with tracking. (Tacking available for US customers ONLY) |
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